Return
You may return your item within 30 days of delivery. Items must be unused, unworn, in original condition, and returned with all original packaging, accessories, and tags included.
Custom or personalized items and gift cards are non-returnable.
To initiate a return, please contact support@veyzio.com with your order number and reason for return.
If the item is defective, damaged, or incorrect, we will cover the return shipping cost and provide return instructions.
Exchange
Exchanges are accepted for items that are incorrect, damaged, or not as described, as well as eligible product exchanges.
Please contact us before returning any item. Once the returned item is received and inspected, we will arrange a replacement where applicable.
Refund
Once your returned item has been received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be processed within 10 days to your original payment method.
Please note that your bank or payment provider may require additional time to post the refund to your account.
Partial refunds may apply if an item is returned used, damaged, incomplete, or not in its original condition.
Contact Us
For any questions about returns, exchanges, or refunds, please contact our customer support team. We typically respond within 1-2 business days.
Email: support@veyzio.com
Address: 4620 Thousand Oaks Drive APT 1313, San Antonio, TX 78233, United States
Support Hours: Monday - Friday 10:00 AM - 06:00 PM (EST)